Frequently Asked Questions
Answers to the questions we're asked most often about ordering, artwork and delivery.
We are open Monday to Wednesday 9:00am–5:00pm, Thursday 9:00am–4:00pm and Friday 9:00am–3:30pm. We are closed on Saturdays and Sundays, with extended hours during peak season.
Yes — we specialise in producing completely bespoke enamel and metal pin badges to your own design, in any shape.
You can place an order by emailing sales@lapelpinbadges.co.uk or calling us on 01406 425811.
Yes. Contact our team with your design or requirements and we'll happily provide a free, no-obligation quotation.
Artwork is usually completed within 24 hours of receiving your design.
Yes — as long as production hasn't started, you're welcome to request changes to your artwork proof.
A die is the precision metal tool used to stamp and manufacture your badge design. A one-off die cost applies per design.
If a die isn't used, it will normally begin to corrode after around three years.
Once artwork has been approved, bespoke badges usually take around 3–4 weeks. Standard badges are normally delivered within 7–10 working days.
Most orders are sent using Parcelforce on a 24-hour delivery service.
Yes — just let our team know when you'd like to collect your order and we'll arrange it for you.
Yes, we can ship our products worldwide.
No — all prices shown exclude VAT and carriage unless otherwise stated.
Yes — Team Strides Ltd is our sister company.